Technical Writing - Documentation - Training - Business Analysis - Maralan Documentation

<body> <p> Welcome to Maralan Documentation<br> Technical Writing - Documentation - Training<br> Business Analysis<br> An Australian Government Endorsed Supplier.<br> PeopleSoft Alliance Partner - Documentation & Training<br> Oracle Education Alliance Partner. <br> We operate across Australia and internationally.<br> <br> Downloads: <br> Accounts Receivable Online Guide<br> IT Network Administration Guide<br> IT Network Administration Guide<br> IT Security Controls & Procedures Manual<br> Security Controls & Procedures Manual<br> Membership Database User Guide<br> Membership Database User Guide<br> Policy & Procedure Guide Template<br> Retail Store Procedures Online Guide<br> <br> Online Demonstrations:<br> OH&S Course<br> Macromedia Flash<br> Warehouse I.T. System<br> Dispatch Pick Module<br> Warehouse I.T. System<br> RF Warehouse Module<br> Warehouse I.T. System<br> Dispatch Module<br> Accounts Receivable Demo<br> I.T. GolfLink User Guide<br> I.T. Network Manual<br> I.T. Network Manual<br> Policy And Procedure Guide<br> Retail Procedures<br> I.T. Security Controls And Procedures Manual<br> Training Needs Analysis<br> <br> We offer Technical Writing, User Documentation, Business Analysis and Training Services (CBT and Instructor Led).<br> Maralan Pty Ltd is an Australian Government Endorsed Supplier as administered by the Federal Department of Finance & Administration, ESA Certificate #1010.<br> Maralan is a PeopleSoft Alliance Partner for Documentation & Training and an Oracle Education Alliance Partner.<br> We operate across Australia and internationally.<br> We write, we train, we build interactive training material and learning tools.<br> We produce user manuals, courseware, on line help, documentation and policy and procedure guides.<br> We work with your people to produce induction training systems that give you and your clients better tools to keep the workplace safe and productive.<br> We analyse workflow and business processes.<br> We conduct training needs analyses.<br> We also test and evaluate to ensure that student outcomes have been achieved.<br> Our assignments are based in areas as diverse as IT, HR, OH&S and Logistics.<br> We also work in Engineering, Manufacturing and Product Development areas.<br> Our staff have a spread of expertise beyond technical skills with backgrounds in information technology, HR, safety, education/learning and business analysis.<br> Our skill is in getting to know you and your systems, the way you do business, quickly. We then discuss with you the best tools for the job that you ask us to do.<br> Within the I.T. and instructional design areas those tools might include the use of products and technologies such as Macromedia Flash, Director, Authorware, Dreamweaver, Fireworks, Adobe Framemaker (PDF), GoLive, PeopleBooks (PeopleSoft), Oracle Tutor, Weblite, MS Word, MS PowerPoint, HDK, RoboHelp, HTML, SGML and XML. Or we'll work with the comfortable tools you already have.<br> Training and induction delivery may be a combination of instructor led, classroom based tuition through to use of the finest interactive computer based training across your network or intranet or CD based for remote locations.<br> Talk to us about customised software and systems training solutions.<br> <br> Online (interactive computer-based) training should also be an integral component of any corporate system because it:<br> reflects an organization's corporate culture<br> focuses on what an organization's users really need to know<br> increases technological awareness<br> reduces divisions between learning and working<br> invests in knowledge networks that enable individuals to share expertise<br> provides learn-on-demand opportunities<br> promotes educational interdependencies among peers within organizations<br> helps employees make the transition from paper-based to computer-based publications<br> can be easily designed to automatically track performance and results<br> facilitates training guarantee compliance<br> Maralan Documentation has the expertise and experience to put together a customised training package to fit any corporate need.<br> <br> Philosophy:<br> There had to be a better way to bring technology implementations and people together. So we use our documentation, business analysis and training skills to help do just that, enabling people to work more productively, enjoyably and profitably.<br> Through writing great documentation and training material we bridge the often huge divide between those brilliant people who create great technologies and those who have to use them.<br> So we write, we train, we build courseware, learning tools, policy and procedure manuals, we analyse work flow and more.<br> <br> Workplace Risk<br> We also use our documentation and training skills to help all of us make workplaces safer and industrial risks lower. The unlimited issues that can be covered by our documentation and training services also help your team "talk the same language" and comply with workplace and statutory requirements.<br> How? By creating interactive computer and competency based training packages, customised for your business, that explain in plain terms in a variety of languages issues such as safe workplace procedures, work instructions, OH&S concerns, policies and procedures and other task/job critical learning areas for all employees.<br> Our customised training modules will even test and assess your staff for work skills and compliance issues and report the results personally to each staff member, to you as their supervisor and perhaps to the HR or Training Department. At the same time electronically updating your staff / training records.<br> Business processes need to be properly documented<br> Many of the tools of quality management are based around the concept of a 'process'.<br> The simplest example of a process is a manufacturing production line. Raw materials go in one end, labour and machinery are used on the line, and the finished goods come off the other end. <br> The key here is that the focus is not on the people operating the line (although they are the most important resource), and it's not on the products that come off the end of the line, but on the process that produced them.<br> This is an example of 'process improvement', where the focus of the organisation is not so much on production outputs as on the development and improvement of the production process.<br> The long-term effect of this focus is to improve quality; fixing only the product does not improve quality long-term. Non-manufacturing organisations can also be seen as collections of processes.<br> <br> The value of your business is more than its tangible assets. The business' investment in plant, equipment, inventory and real estate is easy to see and to value. The hidden capital of a business, represented by the accumulated skills of its staff, cannot be measured as easily as its physical assets. In fact, until it is written down, this business knowledge (often built up over many years) is almost impossible to quantify, analyse, or pass on. However, once this knowledge has been documented it can be used as the basis for:<br> <br> Reviewing processes and identifying areas for improvement<br> Ensuring that best practice is identified and used<br> Establishing quality or performance standards<br> Training new or existing staff<br> Business continuity and/or disaster recovery<br> Supply chain management, minimising the business risk of supplier failure<br> <br> The development of standardised documentation is the first step towards recording the essential knowledge assets of your business. It's easy to see how this can lead to more customer satisfaction, increased sales, reduced staff turnover - the positive effects impact on almost every measurable area of the business:<br> <br> Business analysis, policy and procedure documentation and documentation control web site for the Minder business<br> Training needs analysis for introduction of People HRMS. User documentation for introduction of Oracle Financials Purchasing and Payables<br> Policy and procedural documentation for internal business systems<br> Functional specifications for systems development team<br> User guides for the implementation of Oracle Financials<br> User guides and training material for Fly Buys Program and CMD (Customer Marketing Database)<br> Management presentations for corporate IT group<br> XML based user documentation for the NetXpress on-line ordering system<br> Instructional guides for start up of this corporate buying co-operative<br> Policy and procedure documentation for the combination of the Tandy Australia and Dick Smith Electronics store and head office operations. Point Of Sale user documentation<br> Process flow analysis and procedural documentation<br> Technical writing for communications system<br> User Guides and technical documentation and procedural documentation for Telstra-reach joint venture and for Department of Natural Resources (Vic)<br> Network security documentation set constructed under AS1458<br> User guides for the implementation of Oracle GEMS<br> User guides and training material for ARTHUR Purchasing Database system<br> User guides for the launch of the HomeSide mortgage product<br> User guides for the implementation of the MilkFlo I.T. system. Instruction guides for transport operators<br> Policy and procedure documentation<br> Customised user guides using Oracle Tutor for various customers of Oracle Australia<br> Interactive computer based training modules for the warehouse logistics IT systems as used in their Australian and United States operations<br> On-line user guide for PeopleSoft implementation<br> Customised user guides using PeopleBooks and the End User Training Kit for various customers of PeopleSoft Australia<br> User guides for customer database<br> User guides for the implementation of Oracle GEMS<br> Training material and instructor led training for logistics, sales and accounts components of the in-house I.T. system<br> User Guides for the transition of the accounting system to J.D. Edwards One World<br> Procedural documentation for the introduction of the Australian Goods and Services Tax 1/7/2000<br> Customised user guide for Oracle Financials<br> Technical user documentation for the IS&T Team<br> User guides for the implementation of Oracle Financials<br> User guides for the implementation of Oracle Financials<br> On-line user guides for the CorpDB Customer Database<br> User guides for implementation of J.D. Edwards One World<br> PABX user documentation<br> Training material and user guides for national roll-out of the GolfLink Golf Handicap System<br> </p> <p> <font size="1" face="Arial Narrow"><a href="Page.asp?EID=44"><font color="#000000">Home</font></a><font color="#000000"> </font>            <a href="Page.asp?EID=1"><font color="#000000">Company Profile</font></a>         <a href="Page.asp?EID=2"><font color="#000000">Our Philosophy</font></a>          <a href="Page.asp?EID=3"><font color="#000000">Services</font></a>          <a href="Page.asp?EID=4"><font color="#000000">Our Customers</font></a>          <a href="Page.asp?EID=45"><font color="#000000">Contact Us</font></a><br> <a href="demos.htm"><font color="#000000">Demonstrations</font></a>          <a href="ftp.asp"><font color="#000000">Downloads</font></a>          <a href="Page.asp?EID=6"><font color="#000000">Tools</font></a></font> </p> <p> <br> Maralan Documentation Pty. Ltd.<br> </p> </body>