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Flexible documentation support for organisations of all sizes

Maralan Documentation can be engaged in several ways — from one-off manuals and fixed-price projects through to ongoing documentation support for larger organisations with recurring documentation needs.

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Whether you need a single document, a complete documentation set, a documentation framework, or regular on-call technical writing support, we can shape the engagement to match your organisation, budget and urgency.

For larger organisations

Ongoing documentation retainer

For organisations with regular documentation needs across teams, projects, sites or systems.

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  • Reserved monthly documentation capacity

  • Priority access for urgent updates

  • Ongoing maintenance of manuals, procedures and online documentation

  • Support for engineering, operations, IT, compliance, training and project teams

  • Ideal for organisations with multiple document owners and changing operational requirements

Embedded documentation support

For larger projects where Maralan works closely with your team over a defined period.

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  • Maralan works alongside your SMEs, project managers, engineers or system owners

  • Suitable for major equipment projects, system rollouts, business change, compliance updates or operational documentation programs

  • Can include site visits, workshops, interviews and document reviews

  • Helps turn internal knowledge into usable documents without overloading staff

Documentation clean-up and standardisation program

For organisations with many outdated, inconsistent or scattered documents.

  • Review of existing manuals, procedures and templates

  • Identification of gaps, duplicates and outdated content

  • Standardised document structure and formatting

  • Improved document control, naming and versioning

  • Creation of a more maintainable documentation library

Project-based options

One-off documentation project

For a specific manual, guide, procedure set or online documentation package.

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  • Operation and maintenance manuals

  • Installation or commissioning guides

  • SOPs and work instructions

  • IT user guides and system documentation

  • Staff procedures and internal manuals

  • Customer-facing guides and instructions

Set-price documentation package

For clearly defined work where the scope can be agreed in advance.
 

  • Fixed deliverables

  • Agreed inclusions and exclusions

  • Defined review rounds

  • Clear start and finish point

  • Useful for manuals, document templates, procedure sets or smaller documentation projects

Time and materials

For work where the scope is uncertain, evolving or dependent on SME availability.

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  • Hourly or daily rate

  • Flexible scope

  • Useful when documentation needs are still being discovered

  • Suitable for updating existing documents, filling gaps, attending workshops, or working through complex source material

For small and growing businesses

Starter documentation package

For businesses that need to get their core procedures, manuals or staff instructions out of people’s heads and into a usable format.

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  • Basic SOPs

  • Staff instructions

  • Simple operations manual

  • Customer instructions

  • Checklists and forms

  • Practical Word/PDF templates

Customised templates

For businesses that want professionally structured documents they can complete themselves.

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  • SOP templates

  • Work instruction templates

  • Operations manual templates

  • Staff guide templates

  • Customer instruction templates

  • Maintenance checklist templates

  • Document control templates
     

Maralan can create the structure, wording guidance and formatting, so your team can complete the content internally.

Review and improve

For businesses that already have documents but know they need improvement.

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  • Edit and rewrite existing material

  • Improve clarity and structure

  • Remove duplication

  • Standardise formatting

  • Make documents easier for staff or customers to use

On-site, remote or hybrid

Maralan can work remotely, on-site, or through a combination of both.

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Remote support

  • Suitable for document reviews, rewriting, templates, online documentation, IT guides and procedure development

  • Efficient for organisations with good existing source material
     

On-site support

  • Useful for technical equipment, operational processes, workshops, SME interviews and site-specific documentation

  • Helps capture practical knowledge from people doing the work
     

Hybrid support

  • Combines remote writing and editing with targeted site visits or workshops

  • Often the most efficient model for larger documentation projects
     

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