Since 1997 we have created the following types of documents for our customers
Technical and equipment documentation
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Operation and maintenance manuals
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Installation manuals
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Commissioning guides
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Equipment handover documentation
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Maintenance schedules
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Troubleshooting guides
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Safety and warning sections
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Control panel instructions
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HMI screen instructions
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Field service guides
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QR-code-linked online manuals
IT & systems documentation
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User guides
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System administrator guides
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Software manuals
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Application support guides
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Help desk knowledge articles
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Release notes
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Training guides
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Troubleshooting guides
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System process guides
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Online help content
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Context sensitive help
From complex knowledge to clear documentation
Online manuals and documentation portals
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Online manuals
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ClickHelp-based documentation
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Searchable knowledge bases
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Mobile-friendly manuals
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QR-code-accessed documentation
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Word, PDF and online publishing
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Documentation portals
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Reusable content libraries
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Ongoing update support
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Secure client documentation areas
Customer and public-facing documentation
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Customer instructions
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How-to guides
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Product guides
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Service guides
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FAQ content
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Website help content
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Welcome packs
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Public-facing procedures
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Support articles
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Simple explanatory documents
Compliance-supporting documentation
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Safety instructions
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Compliance-supporting procedures
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Audit-supporting documentation
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Controlled document sets
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Version-controlled manuals
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Review-cycle documents
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Inspection checklists
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Maintenance records
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Training records
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Handover documentation
Operations and procedure documentation
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Standard operating procedures (SOPs)
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Work instructions
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Process manuals
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Staff procedures
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Site operating manuals
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Checklists and forms
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Role-based instructions
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Onboarding guides
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Internal knowledge documents
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Documented workflows
Business documentation
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Business process documentation
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Policy and procedure documents
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Internal manuals
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Staff guides
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Customer service procedures
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Administration procedures
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Forms and templates
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Document registers
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Style guides
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Document control support
Maralan Documentation can support your organisation in the way that best fits your needs — from one-off documentation projects to ongoing retainer support.
Engagement options include:
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Ongoing retainers for larger organisations with recurring documentation needs
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Embedded project support for engineering, operations, IT or compliance teams
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One-off documentation projects for manuals, procedures, guides or online documentation
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Set-price packages where scope and deliverables are clearly defined
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Time and materials for flexible or evolving documentation work
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Customised templates your team can complete internally
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Document clean-up programs for outdated, inconsistent or scattered documentation
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On-site, remote or hybrid support depending on the project
From major organisations managing complex documentation sets to smaller businesses needing their first practical procedures, Maralan helps turn complex knowledge into clear, usable documentation.